Terms and Conditions

1. Overview Welcome to elitegents.in. This website is operated by TEESBOUND (Proprietor: Jitendrakumar D Mangroliya), operating under the brand name Elitegents. Throughout the site, the terms “we”, “us” and “our” refer to Elitegents / TEESBOUND. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. General Conditions & Account Security By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • Account Registration: To access certain features or make a purchase, you may be required to register. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password.

  • Right to Refuse Service: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

3. Products, Pricing & Accuracy of Information

  • Product Descriptions: We have made every effort to display the colors and textures of our premium imported fabrics accurately. However, we cannot guarantee that your computer monitor's display of any color will be perfectly accurate (a 10–12% variation may occur).

  • Errors and Inaccuracies: Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order).

  • Pricing: Prices for our products are subject to change without notice. All prices are inclusive of applicable taxes.

4. Payments & Billing We offer secure payment gateways for all transactions. Accepted payment methods include:

  • Credit / Debit Cards

  • Net Banking

  • UPI

  • Cash on Delivery (COD)

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Shipping, Returns & Exchanges All purchases through our website are subject to our Return & Exchange Policy. By agreeing to these Terms of Service, you also acknowledge and agree to the rules regarding returns, the ₹200 handling fee for refunds, the 30-day credit note policy for exchanges, and the mandatory unboxing video requirement, as detailed in that specific policy.

6. Intellectual Property & User Content

  • Brand Rights: All images, designs, logos, branding elements, and written content featured on elitegents.in are the exclusive intellectual property of Elitegents / TEESBOUND. Unauthorized use, copying, reproduction, or redistribution is strictly prohibited and will result in legal action.

  • User Submissions: If you send us reviews, photos, or other submissions, you grant us the right to edit, copy, publish, distribute, and otherwise use them in any medium without compensation to you.

7. Prohibited Uses In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights; (e) to submit false or misleading information; or (f) to upload or transmit viruses or malicious code.

8. Limitation of Liability & Indemnification

  • Limitation of Liability: In no case shall TEESBOUND (Elitegents), our proprietor, directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

  • Indemnification: You agree to indemnify, defend and hold harmless TEESBOUND (Elitegents) and our affiliates, partners, officers, directors, agents, contractors, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

9. Governing Law & Jurisdiction These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

10. Changes to Terms of Service We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

11. Contact Information Questions about the Terms of Service should be sent to us using the details below:

  • Brand Name: Elitegents

  • Legal Entity: TEESBOUND (Proprietor: Jitendrakumar D Mangroliya)

  • Registered Address: 1st Floor, Plot No- 68/69, Ratanji Park Society-2, A.K. Road, Varachha, Surat, Gujarat, 395008

  • Email: elitegentscustomercare@gmail.com

  • Website: https://elitegents.in